General School Information

For Pupils and Families

Attendance and Absences

School hours are 8.45am – 4.00pm for Primary and 8.45am – 4.30pm for Secondary. Registration is at 8.45am for all students.

Children should be in school at this time ready to begin promptly at 8.50am.

The school is open from 8.30am until 4.30pm. Please see separate information on After School Clubs.

At Phoenix, we aim to ensure that our high expectations lead to all children achieving their
maximum potential regardless of their race, gender, religious beliefs or ability. Central to the fulfilment of this aim is the need for a consistently good level of attendance and punctuality by all our pupils. We work in partnership with parents in ensuring the regular and punctual attendance of pupils.


We expect pupils to be:

  • fair, polite and thoughtful
  • suitably dressed in school uniform
  • well-mannered and co-operative
  • respectful of their peers and staff and the school rules

We do not tolerate:

  • bullying
  • bad language
  • disobedience
  • stealing
  • retaliation, verbal or physical
  • drug or alcohol abuse


Parents have an opportunity every term to find out about their child’s progress in school. We hold regular parents consultation evenings where you are invited to come into school, by appointment, and discuss your child’s progress. In the Summer term we provide you with written reports.

If you would like to discuss your child’s progress at any other time, the class teacher or form tutor will be pleased to make an appointment to see you.

Similarly, if we have any concerns about your child’s behaviour or progress we will arrange to talk to you.

Class Size

We like to keep our class sizes small:

Primary – 15 children per class

Secondary – 18 children per class


Students will be able to purchase hot lunches from the restaurant. Students are supervised at all times throughout the lunch break.

Children may choose to bring in their own packed lunch as an alternative. We encourage healthy eating and ask that the children do not bring in chocolate or sweets as part of their lunch or snack. Due to the high incidence of nut allergies, we request that children do not bring in peanut butter or nut products in their packed lunches. Please ensure that your child’s lunch box is clearly named on the outside.


We believe that courtesy, good manners and consideration for others are very important qualities. The school works hard to help all its pupils achieve the real discipline that comes from within a person. The development of self-discipline in children is one of the most important functions that any school can perform.

We believe that your child is entitled to the same respect and good manners that we expect from him or her. We prefer, therefore, to develop the qualities of understanding and self-discipline through example, encouragement and incentive. When punishments do prove necessary, they involve the loss of some of the opportunities and privileges.

In the case of serious or persistent unacceptable behaviour, you will be consulted in line with the school’s behaviour policy.

First Aid

The children are encouraged to come to an adult with any bumps and cuts they may get whilst at school. All injuries are recorded and treated as necessary.

If a child suffers a more serious injury, we will notify a parent immediately and discuss any action needed. We have an internal monitoring system in school for these cases. Parents will be notified of all accidents in the Home/School Diaries or by telephone.

If we are unable to contact you , or in the event of serious injury, a decision may be made to take your child straight to hospital.

Golden Rules

The Golden Rules form the basis for our management of behaviour in school. They are:

  • Do listen well, don’t interrupt
  • Do work hard, don’t waste your time or anyone else’s
  • Do be kind, helpful, polite and don’t hurt anyone’s feelings
  • Do look after property, don’t damage your property or anybody elses’s
  • Do be gentle, don’t hurt anyone
  • Do be honest, don’t cover up the truth

Head Lice

Head lice can be attracted to any child’s hair, anytime and anywhere, not just at school.  They transfer by close head contact.  We do not search children’s heads for nits.  However, if we do discover that a child has lice, we will inform you promptly and anticipate that you will treat your child and your whole family as soon as possible.  There is much advice available in pharmacies about the current recommended treatment for these pests and our staff will always offer advice if asked.  It is every parent’s responsibility to regularly check their child’s hair, and to take action immediately if lice or nits are found.


Requests for authorisation for holiday absence during school time should be made to the office. This enables the school to fulfil its statutory duty of authorising and recording such absences.

If you need to take your child out of school during the day (for a medical appointment for example), please make sure that you inform the class teacher.

Homework in Primary

The children will bring home reading books and we hope that all parents will share these and other books with their children regularly.

Homework is intended:

  • to encourage self discipline and personal organisation, to create the ethos of independent learning
  • to encourage parents direct involvement in their child’s learning

A spelling list and times table is sent home weekly and you are encouraged to help your children learn these to support their learning.

From time to time other activities may be sent home and we hope that you will be able to complete them with your child.

Homework in Secondary

Your child will receive a homework timetable and is expected to record homework in their agendas.


If your child is unwell and unable to come to school, please inform the school on the first day of absence and send in a note when your child returns.

Please do not send your child into school until 24 hours after he/she has fully recovered. It is always sad when a child returns too early and suffers a relapse or passes on their symptoms to their friends.


Please do not send your child into school wearing jewellery unless they are wearing it for religious reasons.  This is for reasons of safety as well as security.   The only earrings that children should wear are simple studs or sleepers.  We cannot accept responsibility for any losses.  If it is valuable or precious, please keep it at home.

Leaving School — Primary

Teachers will only release your children at the end of the day into the hands of the adult responsible for them. If there is a change in who is picking your child up, please let the teacher know so that there is no confusion and worry at the end of the day.

If there has been an unavoidable delay, it is essential you inform the office to ensure the safety of your child until your arrival. Teachers often have commitments after school (courses and meetings) and for that reason also, we would appreciate your consideration.


Phoenix International School is located in San Miguel de Salinas on the Coast Blanca in Spain. We are centrally located to serve the communities of San Miguel (3km), Torrevieja (10km), Los Montesinos (11km), Quesada (17km), Rojales (20km), Villamartín (6km), Cabo Roig, Orihuela Costa (10km), Campoamor (10km), Mil Palmeras (10km) & San Pedro (17km).

Lost Property

All personal and clothing items should be clearly labelled with your child’s full name.  Any lost property is collected in the office and parents are invited to come and look for any items of clothing that have gone missing.


We are willing to administer medicines to children who, whilst well enough to be in school, may have to finish a course of antibiotics. Please come to the office with the medication and complete the necessary request form. Without this, medicine cannot be administered. Please note we cannot accept medicine brought in by a child, and it must be handed back to an adult. Please do not send your child into school with Tunes or other throat lozenges.

If your child needs to use an inhaler, they should keep it with them at all times but you must still complete the necessary form, as above, in order for us to be able to administer the inhaler when required.

Parent Helpers

We welcome parents in school to help, either in their own class or elsewhere.  We usually wait a few weeks at the beginning of the year before inviting you in, so that the children can settle into a routine.  Parents can help with reading, changing library books, working with a group in Art and in a variety of ways according to your talents and the needs of the class.  All parents (or grandparents) who offer their services need to provide a CV and reference.


When parking to drop off or pick up children, parents are advised that normal road rules apply and you should not park on the yellow lines or double park as it becomes increasingly difficult for other road users to manoeuvre, thus causing safety concerns for children and adults crossing the road to come into the school.  Please DO NOT drop students of any age at the steps to the school.


Children have playtimes morning and afternoon, as well as lunch-time break.  Our expectations of good behaviour extend through these breaks.

PE Kit

Please see uniform list for list of the items required for the compulsory PE kit.  Please ensure all items of clothing are labelled—if they are not labelled we cannot return them.


Because of the health risks concerned with over exposure to strong sunlight, parents are asked to apply sunscreen before the child comes to school and to keep a labelled bottle in their bag. It is worth mentioning that these risks apply not just during the summer months, but throughout the year in Spain.

We advise that parents should provide sunhats for their children.

Teachers — Primary and Secondary

All of the teachers are here in the morning to collect their class.  However, this is not the time for a detailed discussion with you because they have their classes of children to meet, greet and take into the classroom.  They will be only too pleased to make an appointment to see you at the end of the day, or take a note from you if you need to give them information about changes in picking up from school etc.

Toys and Games — Primary

Toys are not allowed in school. Apart from the danger of the toy getting lost or damaged, they can be the cause of argument and distraction during the day.

We also ask that pupils do not bring computerised games, iPods or similar equipment into school.

Toys and Games — Secondary

Pupils are allowed mobile phones but these must remain switched off during lesson times.

The school accepts no responsibility for lost or damaged equipment or games brought into school.

Trips and Excursions

The school has a programme of educational trips and excursions allowing the children to extend their studies beyond the classroom.

Tuck Shop

The school runs a tuck shop during break and lunch times where students can purchase a variety of healthy snacks and drinks at very reasonable prices.